Shipping & Returns
Woof Works Shipping & Returns: Getting Your Pawsome Products Fast!
At Woof Works, we know you're excited to get your hands (or paws!) on our amazing personalized pet products. That's why we work hard to get your order to you as quickly as possible. Here's the woof on shipping and returns:
Shipping Times:
- United States (local): Unleash the fun in just 3-5 business days! 🇺🇸
- Canada: Our furry friends to the north can expect their goodies in 3-7 business days. 🇨🇦
- Europe: Treat your European pup (or kitty!) with a surprise in 3-7 business days. 🇪🇺
- Rest of the World: Woof Works goes global! Expect your order within 7-20 business days, depending on location.
Production Time:
Before we unleash your order to the world, we need some time to create its pawsome personalization! Allow 2-3 business days for our talented team to work their magic. ✨
Returns:
We want you to be 100% satisfied with your Woof Works purchase. If for any reason your furry friend isn't digging their new gear (or maybe you just ordered the wrong size), no worries! You have 14 days from the date of delivery to return your unused and unwashed items for a full refund (minus shipping costs). Just remember to contact our friendly customer service team to start the return process.
Here are some additional things to keep in mind:
- You'll receive a tracking number once your order ships, so you can stalk (we mean, track) your package with excitement.
Questions? Our customer service team is always happy to help! Just bark out to Contact here and we'll get back to you wagging our tails (figuratively, of course!).
We can't wait to get your personalized Woof Works goodies on their way to you and your furry best friend!